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Companies that want to survive in this buyer-led digital age have to become much more customer focused or they will wither away.
The WHY and HOW of Content Creation, authored by BMA Colorado member Carla Johnson
Master word of mouth marketing with this fun, practical, hands-on guide. From our successful Sept 2012 Keynote.
If you've ever found yourself getting flustered with clients, caving in to a discount, jumping the gun with your presentation, or wasting time with low-level prospects, then this book is for you. Emotional Intelligence for Sales Success will give you the insights, tools, and action plan to change your behavior and gain the outcomes you desire.
Learn how to earn—and keep—the extreme trust of everyone your company interacts with.
Successful organizational change only takes place when employees have a purpose, a mental picture, a plan,and a part to play in change. Directed at managers on all rungs of the proverbial corporate ladder, this thoroughly updated and expanded edition of the best selling Managing Transitions provides step-by-step strategies for reaching this goal.
This compendium of up-to-date knowledge by 24 experts includes chapters on building strategy, developing content, implementing your plan and measuring results.
Research on Main Street: Using the Web to Find Local Business and Market Information
A guide to all aspects of an email program, including strategy, data, design, copywriting, delivery, testing, and analysis.