Why Smart Companies Are Making Customer Experience a C-Suite Job

May 25, 2016

Posted by bethanyary. Published in Tips and Tactics

As an expert in helping brands engage their customers, Len Devanna shares a recent experience that fell short of ideal.  I had a bad experience last week with a hotel chain that shall remain unnamed. In...

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Rock your customers’ world: 8 tips for building effective messaging

May 13, 2016

Posted by bethanyary. Published in Tips and Tactics

Stacey Danheiser, owner of SHAKE Marketing Group, shares her insight about how you can build more effective messaging.  Read more from Stacey on her blog.  In musical circles, rock bands have...

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